Q: How do you protect the records when shipping?
A: We use only industry leading DefendaPack MusicMax mailers. We always separate the record from the cover if possible to avoid seam splits. We tape the sides when sending internationally to protect against chemical sprays. In mixed orders of 7" and 12", the 7" are always wrapped separately to avoid them bouncing around inside a larger box.  

Q: How much do you charge for shipping?
A: We charge shipping at cost, and add only a small amount to cover packaging.

Q: What grading standard do you use?
A: We use the Goldmine standard as expanded by the Discogs community.

Q: How do you grade your items?
A: We visually grade all items. For more expensive items, we  sample play any areas of concern. For the premium items, we play grade the whole record.  

Q: What issues do you note on the record and cover?
A: On the record, we normally note any visible scratches, scuffs, blemishes, dimples, chips or other imperfections in the vinyl, and writing, tearing, spindle wear, or holes in the labels. For the cover we note any edgewear, corner wear or damage, creasing, ringwear, tears or staining, or remainder cutouts (clips, corners, hole punch etc). 

Q: Do you own a turntable?
A: Yes we do and we enjoy listening to vinyl as well as other music!

Q: Can you provide audio samples, or photos of the jacket and label.
A: We will sometimes do this if we are not too busy. Please ask.